Pricing and billing

$15 per sign per day. Your first 2 signs are free, forever.

Rates

$15 per sign per day, flat — counted per organization, billed monthly on your billable sign-days. No volume tiers, nothing to pick.

Every organization runs its first 2 signs free, forever — no card, no time limit. Every day, the first 2 sign-days are waived, on the free plan and on paid invoices alike. Add a payment method when you need a third sign.

Adding a payment method

An organization owner or admin goes to the organization page → Billing & Plan → Add a payment method, which opens Stripe Checkout. Once the card is on file, the plan reads Pay as you go, and the same panel shows Manage billing instead — it opens the Stripe Customer Portal in a new tab, where you update cards and find invoices and receipts. If you cancel, the panel keeps a Billing history button that opens the same portal for your past invoices and receipts. An organization that opened Checkout but never finished it has no billing history and doesn't get the button.

Right after Checkout, the panel may say "Waiting for Stripe to confirm your payment method…" for a minute while Stripe confirms. If it's still waiting, it tells you to refresh in a minute — there's no need to add the card again.

The free floor in practice

Without a payment method, an organization can have at most 2 signs linked at a time:

Each successful link or claim shows how many you're using — "1 of 2 free signs linked", then "2 of 2 free signs linked". The Billing panel shows the same count: "Your first 2 signs are free, forever · 2 of 2 linked".
A 3rd link or claim is refused with "Your first 2 signs are free. Add a payment method to link a third." The dashboard adds: "An organization owner or admin can add a payment method under Billing & Plan on the organization page."
If an organization has more than 2 signs linked without a payment method — for example, after its subscription is cancelled — the signs stay linked, and the Billing panel says "You have 3 signs linked; 2 are free. Add a payment method to keep linking more." No further sign can link until a payment method is added or the count drops below 2.
The organization owner's email must be verified before any sign can link. Until then, a link or claim is refused with "Verify your email address to link your free signs."
Nothing is ever unlinked automatically, and the free floor never blocks unlinking or unregistering — you can always free a slot yourself.

Your bill

One monthly invoice from Stripe. Every day, the first 2 sign-days are waived; the month's remaining billable sign-days are then billed at $15 each. There's no monthly base charge on top.

The Billing panel's Sign-Day Usage section shows the running month: Sign-days this month, the free sign-days applied, billable sign-days, cost to date, projections for the whole month, and your rate. Below it, Events This Billing Period breaks usage down per event. Without a payment method it says "No active payment method — nothing is billed. The cost figures show what sign-days beyond the free 2 per day would cost." Past invoices and receipts live in the Stripe Customer Portal (Manage billing).

What's included, uncapped

No caps on:

Team members
Events, concurrent or otherwise
Registered signs
API access
Audit logs
Mobile app
All content types

Storage

1 GB per organization without a payment method; 25 GB once you add one. Storage is a hard cap, not metered — need more? Get in touch to raise it.

Enterprise and agencies

Running more than about 50 signs, or a program of events? Talk to us. Running a large fleet or managing multiple organizations? Contact us for custom rates.

Plans assigned by DisplaySync

Besides Free and Pay as you go, there are four plans DisplaySync assigns by hand — you can't pick them yourself: Agency (billed at the same per-sign-day rate), and Pilot, Enterprise and Managed (not billed through the meter — terms are arranged directly). Contact us if one of them fits.

What counts as a sign-day

A sign counts for a day when it's linked to an event and online at some point during that day, in the event's time zone. A sign that's linked but powered off the whole day doesn't count. Setup and teardown days count if the sign is online then.

API errors

Two plan limits can refuse an API request today, both with HTTP 403 and the same body shape:

{ "success": false, "message": "…", "limit": 2, "current": 2, "resource": "free_signs" }

`resource`	When	`limit`	`current`
`free_signs`	Linking or claiming a sign beyond the free 2 without a payment method — or any sign while the organization owner's email is unverified	`2` — or `0` while the organization owner's email is unverified	Signs linked now
`storage`	Uploading content past the storage cap	The cap, in bytes	Storage used, in bytes

message is human-readable and may change; branch on resource. Other 403s — role and access refusals — are listed in Error codes → Permissions.